Document Centre

Application forms, guides and published notices, all in one place.

Guides

Cairo Bank agent banking locations Full list of agent banking locations across Uganda. 403 KB Customer User Guide Logging in, security challenges and everyday transactions on Internet and Mobile Banking. 5.0 MB Salam Account flier Cairo Salam Account product flier. 2.9 MB

Policies and notices

CBU Data Privacy Statement How Cairo Bank Uganda collects, uses and protects customer personal data. 261 KB Complaints Handling Procedure How Cairo Bank Uganda logs, investigates and resolves customer complaints. 276 KB Dormant Accounts Publication, July 2026 Published notice of accounts classified as dormant. 2.1 MB Struck off Companies Published list of struck off companies. 121 KB

Rates and tariffs

Tariff Guide The full Cairo Bank Uganda Tariff Guide, effective 19 January 2026. 140 KB