Forms & Downloads
Application forms, guides and published notices, all in one place.
Guides
Customer User Guide
Logging in, security challenges and everyday transactions on Internet and Mobile Banking.
Salam Account flier
Cairo Salam Account product flier.
Cairo Bank agent banking locations
Full list of agent banking locations across Uganda.
Tariff Guide
The full Cairo Bank Uganda Tariff Guide, effective 19 January 2026.
Policies and notices
Complaints Handling Procedure
How we log, investigate and resolve customer complaints.
CBU Data Privacy Statement
How we collect, use and protect customer personal data.
Struck off Companies
Published list of struck off companies.
Dormant Accounts Publication, July 2026
Published notice of accounts classified as dormant.
Account opening documents - Personal accounts
- National ID for local nationals, Passport for foreign nationals, or Refugee ID for refugees.
- Evidence of residential address (utility receipts, tenancy agreements) if the residential address differs from the one on the National ID.
- Work permits for foreign nationals.
Looking for something else?
See the full, current list of every published document in our Document Centre.
Ready to get started?
Visit any of our Kampala branches, call 0800 211 025 toll free, or WhatsApp 0786 650 966.